Broken Drossel, Broken Dreams...

So this if my first post on figure.fm. I was inspired to finally post something after I had read Crimson03's post. Unfortunately, my first post isn't a happy one.

Back in July of '09, I purchased a Drossel figma along with various other figures. Now, I know I'm not the only person who had problems with this figma, but if you read along I think you agree that I've had some really bad luck.

Now, before I continue, let me give you some background on myself. I'm the kind of guy who treasures everything he purchases. I always baby all my things, whether they're figures, electronics or even books. I don't let anyone else handle anything unless they have my permission or I'm supervising them. I know this is kind of OCD of me, but I work hard to earn money and I'm not gonna let it go to waste because someone broke something by mishandling it.

I also like to keep the packaging of almost everything just in case I might need it again. I haven't thrown away a single figure box (even tho I have over 50) and I've even held on to boxes for my controllers and stuff. I also keep everything clean and as scratch-free as possible. You should take a look at my iPhone 3G, I've never dropped it and the only scratch is from when I threw it onto my friend's bed but it bounced off and fell on the tile. Lame.

So with that in mind, let's continue.

I opened the Drossel figma's box carefully, making sure not to crease the tabs or rip anything. I carefully opened the packaging too because I know if I open figure packaging too quickly, things fly everywhere and it's never pretty. So I finally got everything open and saw Drossel lying there, waiting to be embraced by her new owner. I don't know why, but at that moment I knew it was gonna be an ugly night.

Basically, I picked her up from her plastic bed and noticed that her right twintail didn't come with her. "That's weird," I thought and I picked up the twintail, hoping that it was just detached from her head. Unfortunately, it was worse than just detached, it was broken.

The peg that connects the twintail to the head was broken, severed in two. It was a messy cut, leaving the majority of it stuck in her head while a few pieces were still attached to the twintail. There was even a few pieces that were lying around the packaging, like glass that had shattered all over the floor.

I immediately took some pictures with my dad's DSLR and emailed Hobby Search. A few days later I received a reply stating that they would send me a replacement. I was overjoyed to learn that I would receive a new Drossel free of charge and hopefully in perfect condition. A week later, that joy turned into tears.

It was like deja vu. I slowly opened the box and the packaging and lifted her up and just my luck, the same exact frikkin twintail didn't come with her. It was lying on there mocking me. For the second time, I had the same exact problem with this figure. It was a curse.

I took a new set of pictures, this time with both Drossels, emailed Hobby Search and patiently waited for their reply. Well, guess what, I'm still waiting.

It's November, now 4 months later and I'm still waiting for a reply. I emailed them a couple more time with the same details and still nothing. After seeing a few broken Drossel posts on figure.fm I decided to take action.

So I sent Hobby Search another email before starting this post and hopefully this time I'll get a reply. I couldn't attach any pictures because their servers keep spitting the emails back at me so I sent a link to my flickr account with a photo set of the broken figmas. This might be the reason why they haven't sent me a reply, but how hard is it to click a damn link.

I know this whole post has been a huge wall of text, so I'm gonna upload the pictures on my flickr photo set below, but if you'd like, here's a link.